Shannon O’Connor, Regional Human Resources Consultant
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Shannon O’Connor joins us from Paychex HR Solutions. Her career began in the Human Resources field in the mid-’90s. She had the privilege early on of working as the HR Manager for a start-up company as Employee #3! That provided a unique view into the challenges encountered by employers as they ramp up quickly. From policy creation to employee relations to coaching supervisors Shannon recognized how much an employer’s culture and commitment to their employees connect directly to the power of employee productivity. She developed a passion for helping employees feel valued and connected to their employer so they can execute their talents to their highest degree and push their employer forward as a company.  

She understands the challenges that business owners face every day. She in fact stepped away from the corporate world for 5 years to invest in and manage an indoor entertainment facility with 100 employees of her own! She experienced firsthand the challenges employers face trying to manage a business, create profit and care for their employees. Shannon has spent 14 years with Paychex. In that span of time, she has plugged hundreds of business owners and HR Managers into the powerful resources that Paychex delivers to its clients. Shannon is a proud and passionate Rotarian and serves as both an Officer and Board Member. She was born and raised in a small town in Alaska and cherishes the values that the environment instilled.

About the Business

Paychex is one of the largest Employer Support Services companies in the United States. They are leading provider of Human Capital Management (HCM) solutions, providing user-friendly technology designed to streamline the employer AND employee experience. Paychex provides guidance on human resources best practices, develops policies & practices related to employee management, trains & develops Supervisors and Managers, processes payroll and tax returns along with providing HRIS, Employee Onboarding, Applicant Tracking, and Time Tracking systems. Paychex is the largest 401k Recordkeeper for small- and medium-sized businesses throughout the U.S..  A $4 Billion company serving more than 680,000 clients, Paychex has consistently recognized as one of America’s most admired and most ethical companies, and a technological leader in both the payroll services and Human Resources industries. 


Matt NelsonSenior Vice PresidentCrest Insurance Group 
Matt is a Senior Vice President at Crest Insurance Group in Tucson, consulting with companies to identify and implement insurance, risk management, and employee benefits solutions.  With more than a 15 years of industry experience, he has served as a keynote speaker on the healthcare industry, leadership, workplace culture and risk management for professional organizations throughout Southern Arizona, including the City of Tucson, Greater Tucson Leadership, the Financial Executives and Affiliates of Tucson, and the CEO Roundtable of Tucson. 

Matt is an active member in the Tucson community, having served as a Non-Commissioned Officer in the Arizona Army National Guard and volunteering with multiple local organizations, including as Treasurer and a Big Brother with Big Brothers and Big Sisters of Southern Arizona, a volunteer with the United Way of Tucson and Southern Arizona, Chair of the Pima County JTED’s Business and Industry Council, a builder with Habitat for Humanity and many other local youth charities. 
Phone: 520.784.7636 


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